Question | Message around the answer |
Why is my fee different to the fee outlined to me in the letters? | In all the communications to date, fees have been quoted Ex GST. In the platform, fees have been quoted Inc GST, hence the fees will be 10% higher than what is in the communications. You will receive a tax invoice that clearly shows this |
What if I don’t want to pay the fee? | The fee is necessary to over the cost of providing and maintaining the system and platform. Fees will be determined based on effort required, complexity, importance & risk assessed, per supplier. Fees will need to be paid in order to complete the process, and submit required forms/documents, and completing this process is essential for you to be flagged as an approved, on-boarded and accredited supplier within Inghams systems and allow you to continue transactions without interruption |
Why do I have to pay a fee? | The fee is necessary to over the cost of providing and maintaining the system and platform. Fees will be determined based on effort required, complexity, importance & risk assessed, per supplier. Fees will need to be paid in order to complete the process, and submit required forms/documents, and completing this process is essential for you to be flagged as an approved, on-boarded and accredited supplier within Inghams systems and allow you to continue transactions without interruption |
Can I get a fee waiver? I am only a small supplier/can’t justify it/am critical to the business etc. | We are not authorised to provide any exemptions – the fee covers the maintenance of the system so must be paid. |