Robobai

Standard Enquiries: Onboarding / Login issue
Introduction - Robobai customer support fills a specific enquiry field to classify each ticket in Freshdesk upon creation of ticket. Scope: All ticket shou...
Thu, 14 May, 2020 at 1:01 PM
Standard Enquiries: Form Issue / Risk Category
Introduction - Robobai customer support fills a specific enquiry field to classify each ticket in Freshdesk upon the creation of a ticket. Scope: All ticke...
Thu, 14 May, 2020 at 1:01 PM
Standard Enquiries: Abandoned / Voicemail
Introduction - Robobai customer support fills a specific enquiry field to classify each ticket in Freshdesk upon the creation of a ticket. Scope: All ticke...
Thu, 14 May, 2020 at 1:02 PM
Azure: How to add user
Introduction - Azure is a platform that Robobai use to send SLM platform invitation to suppliers. Robobai analytics team sends bulk invite after onboarding ...
Wed, 20 May, 2020 at 11:01 AM
Azure: Personal message
Dear Supplier As advised over the last few weeks; Ingham’s are rolling out a new Supplier Lifecycle Management (SLM) system across our entire supply base f...
Wed, 29 Apr, 2020 at 10:22 AM
Azure: How to add group to user and resend invite
Introduction - Azure is a platform that Robobai use to send SLM platform invitation to suppliers. Robobai analytics team sends bulk invite after onboarding ...
Wed, 20 May, 2020 at 10:42 AM
Azure: How to delete user
Introduction - Azure is a platform that Robobai use to send SLM platform invitation to suppliers. Robobai analytics team sends bulk invite after onboarding ...
Wed, 20 May, 2020 at 11:03 AM
SLM: How to login
Introduction - Supplier Lifecycle Management (SLM) is a platform built by Robobai for Ingham's to manage their supplier database. Robobai CS team uses t...
Wed, 20 May, 2020 at 2:30 PM
SLM: How to link user to supplier
Introduction  - Users in SLM platform have to be linked to their corresponding supplier names. Users not linked will encounter error logging into the SLM p...
Wed, 20 May, 2020 at 1:54 PM
SLM: How to add user
Introduction - Supplier Lifecycle Management (SLM) is a platform built by Robobai for Ingham's to manage their supplier database. Robobai CS team uses t...
Wed, 20 May, 2020 at 2:21 PM