Robobai
Introduction - Robobai service desk is a ticketing tool used to raise IT-related tickets for all SRLM platform issues that are out of CSO scope. Primary F...
Fri, 15 May, 2020 at 4:01 PM
Introduction: -Freshcaller is one of the live channels where customers/suppliers may be able to reach Robobai CSO for support to onboard on the SLM platfo...
Wed, 20 May, 2020 at 11:05 AM
Introduction: -Freshcaller is one of the live channels where customers/suppliers may be able to reach Robobai CSO for support to onboard on the SLM platfo...
Wed, 20 May, 2020 at 11:06 AM
Introduction: -Freshdesk is one of the channels where customers/suppliers may be able to reach out to CSO for support to onboard on the SLM platform or re...
Wed, 20 May, 2020 at 11:10 AM
Introduction: -Freshchat is one of the live channels where customers/suppliers may be able to reach Robobai CSO for support to onboard on the SLM platform...
Wed, 20 May, 2020 at 11:07 AM
Introduction:= Each customer interaction should be converted to a ticket in Freshdesk. The ticket should be filled with specification upon the creation usin...
Wed, 20 May, 2020 at 12:50 PM
Question Message around the answer Why do I have to do this? It is a very important process for Ingham’s in order to mitigate and manage busine...
Wed, 29 Apr, 2020 at 2:21 PM
Question Message around the answer What if I don’t want to do it? We appreciate that this is a change in business practice by Inghams but can a...
Wed, 29 Apr, 2020 at 2:18 PM
Question Message around the answer Why is my fee different to the fee outlined to me in the letters? In all the communications to date, fees ha...
Wed, 29 Apr, 2020 at 2:17 PM